Terms and conditions, privacy, returns.

Free postage!
Every item in our store comes with free postage (within Ireland) - so there are no nasty surprises when you checkout.
If you live somewhere else (and we'll happily ship to anywhere on the planet), then please contact us before you checkout - and we will be able to provide you with an estimate of the postage costs - which you can then pay via a separate Paypal transaction.

Despatch times
We will normally post twice a week - on Tuesdays and Fridays. If you need your purchases posted sooner - please mention this in the 'comments' box when checking-out - and we will do all we can to help.

Photography
Photographing glass and greetings cards is always challenging, and the dichroic glass in particular is very difficult to show in a still photograph. There will always be differences in the way the colours are shown across smartphones, tablets and computers. Rest assured that all of the items in this webshop look much better in real life than in these photographs, and, should you be in any way dissatisfied with your purchases I ask that you return them to us for a full refund.
Thanks! 

Privacy Policy 
Inspired-glass is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to you. 

Consent 
Your Consent is important to us too. Therefore we will never sell your name, address, e-mail address, credit card information or any other personal information to any third party. 

Communication & Marketing 
If you have made a purchase from our store (thank you!) we may occasionally update you on our latest products, news and special offers via e-mail if you opt-in to receive email marketing communications from us. You can opt-out at any time. 

Website Statistics
We may record statistics about the number of visitors to this Website or number of purchases made for improvement purposes. This is to help it improve the services to our customers and ultimately provide the most appropriate products. 

Protecting your security
We may use personal information provided by you in order to fulfill necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes. 

Third party websites 
Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies. 

Contacting us 
Inspired-glass is committed to protecting your privacy. All personal information collected through this website will be held securely in accordance with the Irish Data Protection Act 1998. For any further queries or comments, please contact us using our contact form.  

Returns Policy  
If you are not completely satisfied with your purchase then we're genuinely sorry to hear that.
Simply return the item to us in its original unused condition within 28 days of receipt.

Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item. 
Please note: Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. 

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made. 

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.